The review of existing contracts, maintenance agreements and service level agreements and providing comment for improvement in the Client / Supplier relationship, specifically with regards measurement of service delivery.
The review of existing systems topography, and evaluating whether the current systems meet industry and manufacturer standards for installation and identify any shortcomings which may affect the mitigation of risk.
Standard Operating Procedure Reviews.
The review of the adequacy of the current Standard Operating procedures of specifically security guarding services and Control Rooms.
The completion of a risk assessment to better understand the potential threats, the possible shortcomings in the current controls, utilised to mitigate these threats and consideration of additional controls required to reduce the risks, to a more acceptable level.
The ongoing audit of service levels of suppliers, in terms of compliance to maintenance standards, service delivery and execution of Standard Operating Procedures agreed with the client.